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sponsored by BMC Software, Inc
Posted:  18 Jun 2009
Published:  15 Jun 2009
Format:  PDF
Length:  9   Page(s)
Type:  White Paper
Language:  English
ABSTRACT:
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through execution of a strategic transformational roadmap.





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