ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS

ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS

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TVR Communications is the largest provider of interactive patient education and entertainment products and services in the United States. On the IT side, TVR had a fairly traditional communication strategy: although the company had invested in e-mail about 10 years ago, it had not enhanced or upgraded its Microsoft Exchange environment in some time - the most commonly used communication and collaboration tool was the telephone. In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. Given that an on-premise Exchange upgrade would have been costly, TVR looked for other more cost-effective options - such as on-demand applications - that could support its growing collaboration needs while containing cost and reducing risk.

TVR was already in the process of evaluating NetSuite for its financials and billing applications and Rackspace to host its existing custom applications, and it considered Google Apps and other on-demand applications for e-mail and collaboration. The company ultimately chose Google Apps for two main reasons:

  • Google was less expensive to license.
  • Google was seen as the less risky choice because of Google's size and viability.
Vendor:
Google Apps
Posted:
15 Jun 2009
Published:
01 Jan 2009
Format:
PDF
Length:
4 Page(s)
Type:
Case Study
Language:
English
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