How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out! Instead of focusing on specific technologies such as social networking, blogs wikis or other technologies, it focuses on business processes and addresses the following questions:

1. How satisfied are sales managers with the different processes currently involved in locating, managing and closing sales?

2. What can this tell us about where Web 2.0 applications would provide the most benefit to the overall sales process?