Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
sponsored by ShoreTel

Reliability is the most critical aspect of a business phone system. Read this paper to learn how ShoreTel delivers IP (Internet Protocol) telephony systems with unmatched reliability, using an approach that is fundamentally different from that of any other IP PBX supplier in the world.

Nothing brings out the flaws in IP telephony systems quite like the need to deliver highly reliable and available voice service. Faced with architectural constraints, other IP telephony vendors offer clumsy solutions that leave enterprise customers grappling with difficult choices, lots of complexity, and expensive overhead.

In contrast, reliability and high availability are a natural outgrowth of ShoreTel's uniquely distributed architecture and elegant system design. The ShoreGear hardware is inherently reliable, delivering five-nines availability without embellishment.

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