Driving IT help desk efficiency with customer-centric remote support
sponsored by GoToAssist

The IDC predicts that by 2011, 73 percent of the U.S. workforce will be mobile, inevitably increasing the pressure on the IT help desk. That's why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce.

Download the Whitepaper to learn:

  • Top IT help desk challenges
  • Key advantages of customer-centric remote support
  • What to look for in a remote-support solution
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