Product Type: Desktop/User Management

Target User: IT and Network Administrators

IT Problem:
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

IT Download Description:
Analysts estimate that 40% to 60% of all help desk calls are password related. Allowing users to reset their own passwords can reduce this volume by over one-third. Desktop Authority Password Self-Service provides a powerful, easy-to-use portal for users to manage their own passwords, while maintaining password policies.

We are pleased to announce the latest release of Desktop Authority Password Self-Service 4.5.1. This release features:

• Streamlined user interface
• Support for Windows Server 2008
• Support for 64-bit server operating systems
• Support for multi-language question profiles (the product UI is still English-only.)

Download size: 328 MB

Terms of Trial License: 30 day free trial download

Special Requirements:
Desktop Authority Password Self-Service requires Windows Server 2003 (SP1 or higher), Microsoft Internet Information Server, and SQL Server 2000 or SQL Server 2005 (including SQL Express Edition).