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Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service

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Edina Couriers is a mid-sized courier company serving Minneapolis and surrounding states with a 68,000 square foot warehouse and a fleet of trucks equipped with approximately 70 BlackBerry smartphones.

Edina Couriers needed a cost-effective, reliable way of monitoring and managing a workforce of independent drivers who deliver goods to their customers.

The comprehensive capabilities of the BlackBerry® Enterprise Solution were matched with Air-Trak, a GPS-based software and service solution that allows companies to track deliveries and receive almost instant updates on driver locations.

Vendor:
BlackBerry
Posted:
26 Feb 2009
Published
26 Feb 2009
Format:
PDF
Length:
4 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.