IC Intracom's main business is to source computer peripheral and networking products from Asian manufacturers and market them to consumers in other regions. With separate, aging ERP solutions in its US, European, Mexican, South American and Asian operations, it was difficult for IC Intracom to gain an enterprise-wide view of business data, limiting the company's ability to react rapidly to changing market trends.

Working with IBM Global Business Services, IC Intracom implemented the IBM Express Wholesale Distribution Solution, a qualified SAP All-in-One partner solution, hosted by IBM Applications on Demand.