Through a series of in-depth face-to-face interviews with CIOs who have either made the transition to senior roles beyond IT or extended their responsibilities, this white paper explores key factors in this successful transition, including:

• 3 key factors that influence CIOs' evolution to a more business-focused role
• How the companies they work for view the role of CIO
• What are the characteristics of companies that help CIO's provide business benefit
• Diagram of the minimal organizational conditions for this role to evolve
• The characteristics of the IT organization that allow the CIO to work beyond IT's control, along the lines of
  • IT - customer relationship
  • Service development and deployment
  • Service delivery and support
• Diagram for mapping IT org maturity