Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation

This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.

The objective of the data quality service level agreement is establishing data quality control. This relies on monitoring conformance to data quality rules define using agreed to dimensions of data quality, such as accuracy, completeness, consistency, reasonableness, and identifiability, among others.
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