sponsored by CA Technologies.
Posted:  07 Nov 2008
Published:  07 Nov 2008
Format:  PDF
Length:  18  Page(s)
Type:  White Paper
Language:  English
In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving these objectives. It will draw on the approaches being followed by leading industry players, and describes what they are doing to mitigate risks and increase the opportunity for financial success, particularly regarding the new growth areas that clearly exist in emerging technologies - such as mobile broadcast TV or fixed-mobile convergence (FMC) - and market segments (such as family, foreign national, prosumer, SoHo worker, Small/Medium Business (SMB), or enterprise).


Alex Kwiatkowski
Lead Analyst Vertical Market Technology ,  Datamonitor

Authorization | Capacity Planning | Customer Data Management | Customer Service | Customer Service Best Practices | Customer Support Software | Knowledge Management | SMBs | VPN

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