Stand and Deliver Data Protection SLA's: Strategies for Developing Data Protection Service Level Agreements
sponsored by Storage Decisions and Diligent Technologies Corporation, an IBM Company

This PowerPoint presentation is from a Storage Decisions (New York 2008). This session discussed how Storage environments are increasing complex, with multiple tiers of storage often the norm. With a variety of storage delivery services supported by different types of hardware, a one-size-fits-all backup strategy is likely to be inadequate. A system of data protection service level agreements is an effective approach to tailor backup appropriately to the needs of the company's business units.
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