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End User Performance - Building and Maintaining ROI

Cover

Explore how organizations are achieving strong ROI on their IT by emphasizing user performance. These companies ensure that users are prepared even before the software implementation, and understand the importance of a user-training strategy, not just a user-training delivery system.

Author

Stephen Hirsch Development Manager, SAP Stephen Hirsch has spent over 20 years in the computer industry, 10 of them with SAP America. He is currently a business development manager for SAP Education. Prior to his years in the computer business, Hirsch was an associate professor of English and chairman of the humanities division at the College of Saint Rose in Albany, NY.
Vendor:
SAP America, Inc.
Posted:
06 Aug 2008
Published
01 Jan 2006
Format:
PDF
Length:
16 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.