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sponsored by Actuate Corporation
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Posted:
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21 Jul 2008
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Premiered:
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18 Mar 2008
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Format:
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Multimedia
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Length:
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00:32:06
(hh:mm:ss)
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Type:
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Videocast
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Language:
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English
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ABSTRACT:
Rich Internet applications are emerging as vehicles to enable the next generation of Information Workplaces that are best suited for decision-makers and task-oriented workers who engage in complex, multistep processes. Join Ron Rogowski, leading analyst at Forrester Research to learn how Rich Internet Applications for information workers can deliver greater customer satisfaction and drive corporate performance.
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Speaker
Ron Rogowski
Principal Analyst
,
Forrester Research
Ron serves Customer Experience professionals. He helps them improve strategies for global Web design and organization, understand how rich Internet applications (RIAs) are transforming online customer experiences, and align their Web sites with their firms' brand values.
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