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sponsored by Teleformix
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Posted:
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11 Jul 2008
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Published:
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01 Jul 2007
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Format:
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PDF
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Length:
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7
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems. It supports legacy G3 DEFINITY switches as well as the latest S8000 series media servers and media gateways. TDM, VoIP or both, to ECHO™ there is no difference.
ECHO™ communicates directly with Avaya's system. This direct connection eliminates the technical failures and the overhead of wiring to each phone. Whether TDM or VoIP-based, the audio is 100% digital - never converted to analog - ensuring high quality voice recording.
The benefits of ECHO™-Avaya sytems integration are:
- Seamless integration - ECHO™ and Avaya's telephony solutions interact using the same standards and protocols.
- Flexible and scalable - ECHO's open modular architecture answers any challenge.
- Clarity - ECHO's recordings are as clear as the original conversations.
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BROWSE RELATED
RESOURCES
Business Intelligence | CRM | Customer Data Management | Customer Satisfaction | Ethernet Networks | Quality Control | Telephony Services | VLAN | VoIP
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View All Resources
sponsored by Teleformix
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