FREE MEMBERSHIP - Create your personalized Bitpipe Service!  Members: Sign in 
Search Bitpipe: 
  Search Help
Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch
sponsored by Teleformix

ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations. ECHO is the ideal recorder for any customer looking for a competitively priced, feature-rich recording solution.

ECHO is a digital voice recording, quality monitoring and CRM platform with a browser based user interface. ECHO includes a broad spectrum of web services to provide a truly Service-Oriented Architecture (SOA) allowing integration with any web services enabled platform. ECHO can make synchronized voice and screen recordings with "over the shoulder" screen clarity and integrates seamlessly with Avaya.
(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
See what other users are reading via our Daily Top 50 Report
.

Home | About Us | Contact Us | Advertise with Us | Partner with Us | Site Index
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other   TechTarget - The Most Targeted IT Media
TechTarget Corporate Web Site  |   Media Kits  




All Rights Reserved, Copyright 2000 - 2009, TechTarget | Read our Privacy Statement