An effective solution to message management and e-discovery regulations couples a healthcare provider's business processes with technology-based solutions that can substantially reduce a provider's costs and risks. A solution that incorporates e-discovery functionality with a message management program enables a healthcare provider to locate, review, and produce relevant medical records without jeopardizing patient privacy.

An effective solution should include the following:

• A message management system must be automatic, secure, and scalable
• An email archiving program should use storage resources efficiently
• An email archiving program needs to provide robust content control
• An email archive needs to eliminate the need for personal storage and incorporates legacy data
• A message retrieval system has to support recovery in native formats
• An archiving program has to support an open approach to e-discovery
• An e-discovery program has to be able to initiate and enforce multiple litigation holds