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sponsored by OnForce, Inc.
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Posted:
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27 Jun 2008
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Premiered:
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27 Jun 2008, 09:00 EDT (13:00 GMT)
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Format:
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Audio
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Type:
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Podcast
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Language:
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English
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ABSTRACT:
On-site systems management has always been an important business for VARs. However, managed services have shifted off-site in recent years, and service providers have turned to the internet for remote monitoring and management. Although you can support a larger number of clients this way, it's taken the emphasis away from first-hand support.
Service providers must still have eyes and hands on the ground to service your clients and their on-site systems, so management still remains a viable and important element of your managed service portfolio.
This Podcast, featuring Steven J. Bigelow, Features Writer, Channel Media Group, highlights the pros and cons of today's on-site services. Find out what you should keep in mind in terms of getting involved with on-site systems management and more.
Download this Podcast today.
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Speaker
Steven J. Bigelow
Features Writer, Channel Media Group
Stephen joined the TechTarget staff in mid-2005 with more than 15 years of technical writing experience in the PC/technology industry. This includes hundreds of articles and more than 15 feature books on computer troubleshooting such as "Bigelow's PC Hardware Desk Reference" and "Bigelow's PC Hardware Annoyances". His unique mix of BSEE, engineering experience, and lengthy writing background brings a strong technical/educational focus to the Channel Media Group.
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BROWSE RELATED
PODCASTS
CRM | IT Best Practices | Management Service Providers | Outsourcing | Software as a Service | Systems Management | Systems Management Services | VARs
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