This guide examines IT processes and the steps organizations can take to begin turning the dream of IT Process Automation into a much-anticipated reality. The benefits of ITPA will enable IT organizations to take full command of their infrastructure, realize greater efficiency, become more effective, and deliver an amazing level of business agility that will enable any organization to rapidly respond to changing business requirements with reduced overhead and greater focus on the business.

Topics:

Change and Configuration Management
Business Process Automation
Business Intelligence
Data Center Management
Change and Configuration Management