For companies implementing cutting-edge HR services such as self-service options like decision support tools or self-managed programs like CDHPs. Making changes to procedures, software, and corporate culture is an expensive venture. However, you can earn the expected ROI on this project with a communications program that drives company-wide participation.

Companies that implement a good communications program realize a faster ROI on their CDHPs and decision support tools. That's because, by ensuring acceptance of the new offerings, they reduce bureaucratic processes, free HR resources, and reduce operating costs. At the same time, they offer a level of HR services that satisfies employees and draws in highly qualified applicants. Topics: Health Care Industry Decision Support Systems ROI Benefits Customer Satisfaction Human Resources Services Self-Service Applications Software Workforce Management Software