Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist

This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process. Use this list to reconsider what you're doing and why, and what you should be doing and when. Balance each potential change in a practice, procedure, or technology with a cost/benefit analysis.
Available Resources from GoToAssist
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement