The company selected Metastorm as its BPM vendor and successfully implemented the Contract & Chargeback process to improve contract pricing and membership data accuracy from manufacturers, while working with one of its largest trading partners to set an industry standard for real time communication. The project was extremely successful and delivered a high return on investment - thus building the foundation of credibility the company needed to expand the use of BPM to other areas of the business.

Metastorm helped the company fine-tune the business case and negotiated an Enterprise License Agreement that would allow for extensive use of the software at a much lower price than they would pay if each project were licensed separately.