Until a business has a good measure of what infrastructure it has in place and how it is used, it cannot hope to effectively manage that infrastructure.

Cost transparency enables the IT department to show how user demand for technology drives consumption and costs. Armed with this information, an organization can track and manage usage to begin building accurate forecasts of the technology needed to support applications.

The ability to accurately plan development helps IT departments overcome the resistance they often encounter when considering IT infrastructure growth or refresh. With effective cost transparency, the IT department can clearly identify business applications where additional investment can lead to real business value, helping to build a strong business case for future technology expansion.