In response to increasing demands from the business to be more agile, responsive, and flexible, IT departments have invested heavily in SOA. Yet, many organizations find that they lack the control or visibility promised by this loosely-coupled infrastructure. Their SOA is not reaching its full potential.

This white paper discusses how to realize positive ROI from an SOA initiative. Learn how to bridge the gap between business and IT and gain insight into how to sense, analyze and respond to exceptional events that arise during SOA implementation. Discover what often prevents SOA from fully delivering on its promised potential and how to address the challenges of exceptions and process development lifecycle gaps. Explore how to identify, manage, resolve and track exceptions across your enterprise.