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sponsored by IBM
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Posted:
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08 May 2008
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Published:
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01 Apr 2007
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Format:
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PDF
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Length:
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20
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Why is it that business and IT teams always seem to be at odds with one another? In this IBM white paper, Macehiter Ward-Dutton, specialists in IT business alignment, give a step-by-step explanation of how to make long-term improvements in the relationship between business and IT.
The white paper also explains how to shift an IT department from a project-based, reactive structure to a holistic, service-oriented architecture. With a holistic approach, the business side can better understand the value of exceptional IT service delivery in language they can relate to. Read the white paper today.
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Author
Neil Ward-Dutton
Research Director
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BROWSE RELATED
RESOURCES
Enterprise | IT Service Management
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View All Resources
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