sponsored by EMC Corporation
Posted:  03 Jun 2008
Published:  01 Jan 2007
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:
This guide focuses on an innovative approach to case management in public sector--collaborative case management (CCM). CCM enable governments at all levels--central or federal, state and local--to realize e-government's potential to cost effectively deliver more responsive, accessible, accountable and transparent citizen services. It help ministries, agencies, and departments simplify legacy IT infrastructure as they seek improved performance and compliance with initiatives such as the U.S Federal Enterprise Architecture guidelines.





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