It is also no great secret that the corporate telecom invoice consists of massive documents with details that have to be allocated throughout an international landscape back into cost centers for both taxation and accounting.

Add to these the need to manage pre-paid accounts for corporate and personal users -- and online tools make good business sense for communications providers and their customers.

Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers, while making it easier for them to manage their expenses in a self-service environment.

Learn the key billing challenges that the Communications Sector is facing and identify the latest technology being implemented to help streamline business processes.

Richard Grossweiler
Product Manager, e2 Suite, Pitney Bowes Group 1 Software
Richard Grossweiler is the Product Manager for the e2 Suite of account management software. He has served the pre-press and document management industries for over 20 years and holds several patents for both document management and electronic payment flow. He is currently charged with developing e-presentation, e-reconciliation and e-payment web-based solutions for Group 1 Software's enterprise clients.