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Emerging IT Shifts towards Business Service Automation
sponsored by Hewlett-Packard Company
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This report, from independent analyst firm IDC, looks at the issues which are driving the adoption of business service automation. Learn more about the newest best practice in IT Automation. This paper describes why organizations are turning to automation to improve service quality, achieve compliance and reduce cost.
This white paper highlights the benefits of IT business service automation (BSA) and how it's driving business initiatives such as
Innovative revenue source generation
Increased customer satisfaction
Compliance assurance
Lower costs and higher business service availability
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Available Resources from Hewlett-Packard Company
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