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sponsored by Hewlett-Packard Company
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Posted:
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25 Apr 2008
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Published:
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01 Nov 2007
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Format:
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PDF
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Length:
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9
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Enterprise IT organizations continue to mature skill sets and process standardization to improve IT�s alignment with meeting business objectives in the most productive, cost-efficient manner. By adopting a service life-cycle perspective for management, IT organizations improve their opportunity to address business requirements and ensure service performance from end-to-end perspectives.
This IDC white paper highlights the benefits of IT business service automation (BSA) and how it�s driving business initiatives such as
>Innovative revenue source generation
>Increased customer satisfaction
>Compliance assurance
>Lower costs and higher business service availability
In addition, Stephen Elliott from IDC reviews HP�s Business Service Automation solutions including client, network and server automation, operations orchestration, and service automation visualizer and reporter.
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Author
Stephen Elliot
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BROWSE RELATED
RESOURCES
Application Performance Management Software | Availability | Business Processes | Compliance Management Software | ITIL | Systems Management
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View All Resources
sponsored by Hewlett-Packard Company
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