Most large enterprises have launched an initiative to adopt service-oriented architecture (SOA), but SOA is not a solution that comes in a tidy little box. SOA is a new way to design systems, and it is more about culture than it is about technology. SOA will impact many aspects of an organization-from software development and operations to accounting and incentive systems. Governance is critical. In this Application Platform Strategies overview, Research Director Anne Thomas Manes outlines a roadmap to successful SOA adoption.