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ABSTRACT:
For companies engaging in electronic software delivery (ESD), download completion rate serves as the key performance indicator for their ESD implementation. This quantifiable metric is tied directly to important business benefits: Companies with high download completion rates are able to maximize the returns they see from their ESD implementation, while companies with low completion rates may suffer lost sales and lost customers as well as increased infrastructure and physical fulfillment costs.
The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control. Their customers have shown that this increase in download completion rates is directly tied to significant, measurable increases in sales revenue along with decreases in infrastructure and operational expenditures. In addition, download completion rates directly affect critical intangibles such as brand reputation that drive customer acquisition and retention. By helping companies boost their download completion rates, Akamai ESD provides significant business, financial and operational benefits for companies who want to fully leverage their electronic software delivery implementation.
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