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ABSTRACT:
How do you manage the traditional hand-off when Applications Development (App Dev) is 'done' writing code and needs IT Operations to put the changes into production? If you are like most organizations, this transition isn't at all easy. Applications Development (App Dev), with their focus on customer satisfaction and aligning with business, wants it to be easy to change the production environment. A primary focus of IT Operations is on protecting the production environment and is often reluctant to introduce changes that could potentially introduce instability.
Both views are exaggerations and overly simplify the situation. But in those simplifications lies some truth. Organizations wanting to reduce the costs associated with putting changes into production, improve end-user satisfaction and business alignment, all the while reducing risks to the business caused by application failures, need to bridge this App Dev/IT Ops divide. These organizations need Release Management.
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