|
ABSTRACT:
Business processes are the linchpin of successful change management efforts. Business processes also represent the point at which people and technology meet - or "collide" in cases where processes have not been standardized and change has not been communicated effectively or consistently. The degree to which organizations can standardize their business processes increases the likelihood that people within an organization will understand, embrace and even drive change.
This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. It also identifies the successful elements of change management as they relate to people, process and technology. Finally, the paper surveys enterprise software experts to find out how an enterprise application training platform supports an organization's change management needs.
|
| |
 |
My Research History
Free Newsletters
