IT administrators implement stronger password policies to increase network security, but as employees juggle more and more passwords, help desks have to constantly field requests for password retrieves and resets, causing a waste of time and valuable resources.

This white paper summarizes the results of a November 2007 survey of IT professionals about password security and current password security challenges. Find out how your password challenges compare to others' and learn what strategies and technologies are being leveraged to eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.