sponsored by IBM
Posted:  17 Mar 2008
Published:  01 Jul 2007
Format:  PDF
Length:  10  Page(s)
Type:  White Paper
Language:  English
IBM Enterprise Content Management (ECM) gives insurance companies the ability to create and manage electronic files, store documents, distribute information and process payments. A self service approach offers efficiencies, reduces the overall cost of handling customer transactions and reinforces the competitive differentiation for the company as more customers, agents and/or brokers navigate the Web. This paper explains how to excel at customer service using the best tools for the task.

Customer Service | Email | Enterprise Content Management Solutions | Insurance | Self-Service

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