The goal of the paper is to offer practical guidance on effective performance management through the use of proven key practices. These practices are supported by tips, illustrations, and checklists that you should consider to drive usage of performance management to advance the interests of your organization and its people.

The role of performance management has changed in recent years and now represents a critical component to a company's success. Once thought of as an annual review process, performance management has evolved into an ongoing communications tool that drives, develops, and assesses workforce productivity in alignment with organizational goals.

Organizations that succeed in executing a sound performance management strategy will boost their business performance and gain significant competitive advantage over those that do not. To optimize the investment in their performance management systems and processes, organizations should continuously apply the 10 key practices outlined above.

This will ensure effective and ongoing performance management across the enterprise.