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ABSTRACT:
To produce customized products efficiently and cost effectively, manufacturers need to exploit the advantages inherent in both front-office and back-office automation, plus the added synergies found when the two are integrated. This white paper examines some specific recommendations for improving front-office processes.
Following are the 5 Ideas to ignite IT success in your front office:
- Plan for success in the front office
- Alignment among departments is essential
- Empower knowledge workers
- Define and measure the right metrics to improve front-office effectiveness
- Sustain success
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