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ABSTRACT:
Maintenance, repair and overhaul (MRO) services can keep commercial airliners flying safely and profitably. In a market expanding at a 3.6 percent compound annual growth rate, attractive MRO services opportunities exist for organizations that can take on this new role. In this IBM research study, learn what skills and services are necessary in an evolving MRO services market and how you can strengthen fundamental capabilities to compete.
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AUTHORS:
Ralph Carpenter
Ralph Carpenter is an IBM Aerospace and Defense Industry Subject Matter Expert for Supply Chain Management. He has been with IBM since 2004 - having spent the first 25 years of his career working in industry. Ralph has run businesses that make electronic systems for commercial and military applications, and has served at the business-unit level at several Fortune 500 companies - holding responsibilities for Supply Chain Management and Operations. He is an economist by education and holds an MBA. He can be reached at ralphc@us.ibm.com.
Allan Henderson
Allan Henderson is a Senior Managing Consultant for the IBM Institute for Business Value. Allan’s consulting experience includes most of the industrial sector industries, as well as education and learning. Allan is the author of The E-Learning Question and Answer Book, and the co-author of two chapters in Irresistible! Markets, Models and Meta-Value in Consumer Electronics. Allan can be reached at hender@us.ibm.com.
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My Research History
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