The high cost and complexity of the enabling business intelligence (BI) technical infrastructure has inhibited adoption for many companies, but the advent of fully functional, usable and industrial strength Open Source solutions has made BI much more accessible. Rigorous selection criteria must, however, be employed when choosing the technology platform, and the supplier, for this demanding application.

This white paper reviews:

• The four key attributes common to all good BI systems
• The challenges of implementing BI
• Open source platforms for BI
• Open source supplier service and support considerations