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sponsored by Parature, Inc.
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Posted:
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25 Feb 2008
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Published:
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01 Jan 2006
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Format:
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PDF
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Length:
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2
Page(s)
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Type:
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Case Study
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Language:
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English
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ABSTRACT:
FAU selected Parature to power its Blackboard support for multiple reasons:
- A Knowledge Base that was easy for end users to navigate, and intuitive for staff to build
- Scalability in supporting multiple applications
- Ability to integrate the online support portal into their Blackboard installation
- The robust nature of the Trouble Ticketing system
- A commitment to the evolution of their product and experience of their clients
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BROWSE RELATED
RESOURCES
Authentication | Customer Satisfaction | Internet
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View All Resources
sponsored by Parature, Inc.
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