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ABSTRACT:
There is no question that BPM software can help FSIs become more agile, encourage innovation, and support organizational governance. BPM enables process-centric thinking and empowers employees at all levels of the organization to contribute to business improvement. BPM also aligns IT projects with institutional objectives, enabling IT to focus on what is important to the business.
The ultimate goal of BPM is competitive advantage. Institutions that have already adopted BPM - such as the Metastorm BPM® customers highlighted in this report - are reaping the rewards of early adoption in the form of greater efficiency, lower costs, better control, increased productivity, and the agility afforded by a flexible BPM foundation. These organizations are also now beginning to realize competitive benefits from BPM staples like consistent sales and customer service processes, regulatory compliance, and BPO, and they are starting to leverage this competitive advantage to drive greater innovation and establish or extend market leadership.
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