Process-Centred Government - The Road to 2010
sponsored by Metastorm

This paper argues that the i2010 programme needs to go further, and deeper, in its thinking on how to reengineer Europe's government machine for the twenty-first century global economy. In particular, it needs to examine the process challenges posed by the new agenda, such as workflow, document and case management and e-procurement, and to encourage ways of delivering those processes in radical new ways. This will require governments to make use of new technology; but more important it will require governments to think about business process management (BPM) as a strategic initiative.
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