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ABSTRACT:
This case study explains how implementing a simple remote management infrastructure (SRMI) can allow your organization to:
- Create a disaster recovery facility;
- Integrate remote locations;
- Provide comprehensive support of all offices;
- Reduce on-site visits; and
- Improve overall employee satisfaction.
This white paper examines how by leveraging SRMI to provide remote diagnostic and management services to its global IT staff, a major IT company was able to meet those challenges and gain efficiencies that have helped it become more responsive, more cost-effective, and more productive.
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