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ABSTRACT:
Innovation is no stranger to the information technology function. Armed with sophisticated applications, IT-led teams have consistently found new ways to streamline enterprise business processes, vastly improving operating efficiency and reducing costs.
Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. Some principal findings include:
- An "expectation gap" exists between IT and the executive suite
- Customer relationships and product development are key areas where IT will enable top line growth
- Revenue generation and cost-cutting are not mutually exclusive missions
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My Research History
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