Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market

Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market

Most organizations are familiar with the discipline of supply chain management (SCM): the process of planning, implementing, and controlling the operations of the supply chain to satisfy customer requirements as efficiently as possible. The specifics of supply chain management - managing the movement, use, and storage of all raw materials, work in progress, and finished goods from origin to consumption - are well understood in the manufacturing industry. In fact, manufacturing companies have invested millions of dollars in software to optimize their supply chain processes. Within the professional services industry, the concept of a fully integrated and optimized supply chain management process is not commonly applied.

But market trends and related challenges are driving the need for professional services providers to apply a similar supply chain concept in their organizations: talent supply chain management. This paper will define the key processes within talent supply chain management and illustrate how small improvements to those processes can significantly affect the overall performance of an organization.


Thomas E. Lah Executive Director, TPSA Joel Capperella Industry Principal, SAP America
01 Feb 2008
01 Jan 2007
12 Page(s)
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