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Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success

Cover

For firms that have grown to be larger than small businesses but aren't yet large or Fortune 1000 businesses, getting access to the right information is important for CIOs who craft and implement IT strategy or for senior operating executives who provide strategic direction and are responsible for the firm's financial success. The rise of technology use has complicated the development of effective processes and measurement. This white paper present's IDC's framework for implementing operational excellence (op ex) and reviews the successful steps to an effective ex op implementation - internal assessment, competitive benchmarking and resource prioritization and acquisition.

Author

Raymond Boggs
Vendor:
SAP America, Inc.
Posted:
31 Jan 2008
Published
01 May 2007
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.