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ABSTRACT:
Organizations are often faced with the significant challenge of managing demand on IT from numerous areas within the business. Such organizations typically rely upon financial and head-count constraints to manage these IT priorities. They fail to address the demand management questions of strategic fit, risk and value. They are then unable to fully understand IT costs and evaluate potential investments.
This white paper details the benefits associated with effective demand management. Explore the four essential stages of demand management, from reactive to enabled, and learn of the benefits that can be realized at each stage. Discover the current stage most organizations are in and the steps necessary to mature an organization's demand management best practices.
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AUTHOR:
Susan Cramm
President and Founder, Valuedance
Susan Cramm, the founder and president of Valuedance™, is a recognized industry expert on information technology leadership and has helped pioneer the field of IT leadership coaching. She has worked with executives from a number of Fortune Global 200 clients, including Toyota, Sony and Time Warner. A speaker at industry conferences, Cramm has authored CIO magazine’s monthly “Executive Coach” column since 2000. Previously, she was CFO and executive vice president of Chevy’s Mexican Restaurants. She also worked with the Taco Bell Corporation. Cramm received a master’s degree in management from Northwestern University and a bachelor of arts degree from the University of California, San Diego.
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