Improving Business Productivity and Client Satisfaction with Customer and Partner Self-Service Portals
sponsored by IBM

Self-service portals for customers, partners and suppliers are becoming the business norm. In a fiercely competitive marketplace, both business-to-consumer (B2C) and business-to-business (B2B) portals can help build client and partner loyalty, improve customer satisfaction, speed and enhance service, reduce customer support costs and generate significant revenue.


This white paper describes a range of technologies that can help your IT team quickly develop and deploy easy-to-use extranet portals that give customers, partners and suppliers access to the data, content and processes they need, regardless of where those components reside on the back end.

Available Resources from IBM
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement