With the importance of IT innovation becoming increasingly understood by CEOs, CIOs are now expected to adopt applications that support emerging technologies like SOA. However, like any IT automation, this is expected to be done within time and budget constraints. Read this paper to learn best practices for achieving ROI from your IT investments while sustaining business process improvements and a satisfactory user experience.

Learn more about the best practices for ensuring a successful IT implementation to increase senior-management buy in from an ROI standpoint, including:

• Involving end-users from project inception
• Maintaining a governance process that includes senior-management involvement
• Focusing on achieving business results from the start
• Maintaining projects to ensure resources are not exhausted