Closing the IT Process Automation Gap
sponsored by Opalis Software, Inc.

Many IT organizations are in the midst of deploying ITIL processes, but solutions with built-in ITIL processes lack operational processes beneath the high level ITIL processes. Learn about an alternative approach that allows data center managers to:
  • Fill in the underlying operational processes that support ITIL high level processes
  • Automate processes end-to-end and across heterogeneous management tools
  • Use pre-built integrations
  • Improve service delivery, control operational costs and enforce compliance.
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