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ABSTRACT:
Many of you have reason to feel pretty good about your career. In the face of senior-executive apathy and fish butt-tight budgets, you've managed to assemble highly competent teams and run professional IT shops. The lights are on, the costs are managed to agreed-upon levels, the trouble tickets are being processed, and the users are well served and sometimes even delighted. You may even be responsible for innovative IT projects that have improved corporate performance and profits.But wait. In the lingo of infomercials -- there's more. There's a new danger lurking, threatening to knock you off your proverbial throne. This career killer has a name, and it's called privacy.Researchers at the IT Leadership Academy interviewed 25 midmarket CIOs and 25 CIOs at large enterprises and determined that customer and internal data privacy is managed quite differently depending on the size of the company. Perhaps in no other area of IT are the policies, practices and mind-sets of large versus midsized organizations so divergent. And for many midmarket enterprises, privacy remains a blind spot.
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AUTHOR:
Thornton A. May
Executive Education Programs, Haas School of Business, University of California
Thornton designs and delivers the future-focused IT curriculum for the executive programs at the Anderson School of Management at UCLA and the Haas School of Business.
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